This privacy policy (hereinafter the “Privacy Policy”) applies to Whole.org, a Colorado nonprofit corporation (“Whole.org”, “our”, “we”, “us”), and describes how we use the information you provide to us via email, phone, or via our website(s) and mobile application(s), including www.Whole.org (collectively, the “Sites”). Whole.org is an educational resource serving churches, worship leaders, and worship ministries (collectively, our “Services”). All mailing addresses, email addresses, and telephone numbers for Whole.org set out in this Privacy Policy are provided care of MultiTracks.com, LLC.
Please read this Privacy Policy carefully before using our Platforms or otherwise before providing information to us through any method or platform. This Privacy Policy governs your access to and use of our Platforms and our Services, both of which are only available for your use on the condition that you agree to this Privacy Policy and our Terms of Use. If you do not agree to this Privacy Policy and/or our Terms of Use, please do not access or use the Sites or engage our Services. By accessing or using our Platforms or otherwise engaging our Services, however, you and the entity you are representing signify your agreement and consent to be bound by this Privacy Policy and our Terms of Use. If you do not agree to this Privacy Policy and/or our Terms of Use and License, please do not access or use the Sites or engage our Services. By accessing or using our Platforms or otherwise engaging our Services, however, you and the entity you are representing signify your agreement and consent to be bound by this Privacy Policy and our Terms of Use and License. If you do not agree to this Privacy Policy and/or our Terms of Use, please do not access or use the Platforms or engage our Services. By accessing or using our Platforms or otherwise engaging our Services, however, you and the entity you are representing signify your agreement and consent to be bound by this Privacy Policy and our Terms of Use. If you do not agree to this Privacy Policy and/or our Terms of Use and License, please do not access or use the Platforms or engage our Services. By accessing or using our Platforms or otherwise engaging our Services, however, you and the entity you are representing signify your agreement and consent to be bound by this Privacy Policy and our Terms of Use and License.
This document is intended to help you understand:
Numerous sections of our Sites are accessible for browsing without the need to collect any Personal Information. If you wish to use any of our Services, however, you must create an account and provide us with the information we need to provide you with those Services. The information we need to complete such a transaction includes: (a) your name; (b) the name of the company, church, ministry, denomination, or organization on whose behalf you are inquiring or seeking to engage our Services (please note that, because our Services are designed for worship leaders and religious organizations, this information may reveal or imply your religious beliefs or affiliation, which is treated as Special Category Personal Data under applicable law); (c) your email address; (d) your phone number (and, where applicable, your WhatsApp number, which may be used by our customer service and sales teams as a primary means of communication in countries where WhatsApp is a common communications platform); and (e) payment and billing information. Your financial payment information, including credit card information and, where you elect to pay by Automated Clearing House (ACH) transfer or other electronic funds transfer, your bank account number, bank routing number, the name of your financial institution, the name on the account, and your authorization to initiate debit entries (and, where necessary, credit entries or adjustments) to that account, is submitted by you directly to our third-party payment processor for credit card and ACH transactions, Checkout.com, and is not collected or stored by us. Where you have authorized ACH or other recurring electronic funds transfer debits, you may revoke that authorization at any time by contacting us at support@multitracks.com, provided that we receive your request with sufficient advance notice to allow a reasonable opportunity to act on it. We may also need to know some technical information about the device(s) on which you want to use our Services (collectively, your “Personal Information”).
As is true of most websites, we gather certain information automatically. This information, which is also included in the scope of your Personal Information may include internet protocol addresses, browser type, internet service provider, time zone, referring/exit pages, the files viewed on our Platforms (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the Sites. We collect this type of device information using the following technologies:
Whenever you create an account with us, you agree and acknowledge that you are intentionally providing your Personal Information in compliance with the laws and regulations applicable to you.
Whole.org is based in the United States and directs its Website and Services to a United States audience. We collect and use the personal information described in this Privacy Policy to provide our educational Services as requested by you, to operate, maintain, and improve our Website, to communicate with you, to comply with our legal obligations, and, where we rely on your consent (such as for non-essential cookies and analytics technologies), on the basis of that consent, which you may withdraw at any time as described below.
Sensitive Information - Religious Beliefs and Affiliation: Whole.org provides educational resources for churches, worship leaders, and worship ministries. Accordingly, information you provide to us - including the name of your organization, ministry, church, or denomination - may reveal or imply your religious beliefs or affiliation, which may be treated as sensitive personal information under applicable U.S. state privacy laws. We collect and use such information only to provide our Services to you and for the related purposes described in this Privacy Policy, and we do not use or disclose it to infer characteristics about you or for targeted advertising. You may contact us at privacy@multitracks.com with any questions about how we handle this information.
We may process your Personal Data because:
How we use your Personal Information.We use the information we collect from you for the following purposes, including through the use of third-party service providers and internal business tools such as customer support platforms, project management software, and artificial intelligence tools, as further described in the “Third-Party Service Providers” section of this Privacy Policy:
Your Personal Information is not sold, rented or leased to other organizations for commercial/business purposes and has not been in the last 12 months immediately preceding the effective date of this Privacy Policy.
Your Personal Information is only shared with third parties in order to provide the Services you have requested.
Specifically, we work with third-party service providers that supply website and application development, hosting, maintenance, storage, virtual infrastructure, payment processing, analysis, and other services for us, which may require them to access or use your Personal Information. While many of these providers act as our processors and handle your Personal Information only on our behalf, certain providers, including payment processors such as Checkout.com, act as independent data controllers and process the Personal Information they receive for their own purposes and in accordance with their own privacy policies, as further described in the "Third-Party Service Providers" section below.
This Privacy Policy only applies to our Sites and Services and does not apply to the following:
You can update certain information related to you and your account through our Sites. If you wish to have your account deactivated, please contact us at support@multitracks.com. If you wish to be removed from our email list either select the “Unsubscribe” link at the bottom of an email received from us or contact support@multitracks.com.
Some internet browsers incorporate a “Do Not Track” feature that signals to websites you visit that you do not want to have your online activity tracked. Given that there is not a uniform way that browsers communicate the “Do Not Track” signal, we do not currently interpret, respond to or alter its practices when it receives “Do Not Track” signals.
Electronic communication is the most effective and timely way to provide the users of the Sites and Services with any optional or required notifications and disclosures. In some circumstances, however, applicable laws may require us to send you disclosures or communications in paper format unless you have affirmatively consented to receiving electronic notifications only in advance of the notification. Through this Privacy Policy, pursuant to 15 U.S.C. § 7001, you hereby affirmatively consent to receive electronic notifications and disclosures from us only (without requiring a paper copy) and you represent that, to date, you have not withdrawn such consent. By providing your phone number during registration, you also consent to receive communications from us via phone call, SMS/text message, or messaging platforms (such as WhatsApp, where applicable) for customer service, account-related, and transactional purposes. Standard message and data rates may apply. You have the right to change your mind and withdraw your consent at any time. If you would like to withdraw your consent to receive electronic notifications, phone or messaging communications, and/or would like to request paper copies of any electronic notifications you receive, you may contact us at privacy@multitracks.com or via mail at Designated Privacy Officer, Whole.org, c/o MultiTracks.com, LLC, 1500 Arrow Point Dr. Building VII Ste 701, Cedar Park, TX 78613. To receive electronic records, you will need access to a smart phone, tablet, laptop or computer with internet access and an email account.
The following third parties, as well as other third-party service providers used for internal business operations (including but not limited to customer support, project management, messaging platforms, and artificial intelligence tools), may have access to your Personal Information. Where these third parties act as our processors, they may access your Personal Information only to perform tasks on our behalf and are obligated not to disclose or use your Personal Information for any other purpose. Certain third parties, however, including payment processors such as Checkout.com, act as independent data controllers with respect to the Personal Information they receive and process that information for their own purposes and in accordance with their own privacy policies. Where required by applicable law, we have entered into or will enter into data processing agreements, or other contractual arrangements incorporating appropriate data protection terms, with these providers.
We do not disclose a user's personal data to any third party for such third-party's direct marketing purposes. Nevada S.B.220 allows Nevada residents to opt-out of the sale of their personal information now in the event we change our Privacy Policy in the future. If you are a Nevada resident, we want you to know that, in the event we sell your Personal Information, you will have choices and can opt-out and can affect them by contacting us at privacy@multitracks.com or via mail at Designated Privacy Officer, Whole.org, c/o MultiTracks.com, LLC, 1500 Arrow Point Dr. Building VII Ste 701, Cedar Park, TX 78613. This may prevent or restrict your use of the Services in the future.
Shine the Light Law
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of personal Information that we share with our affiliates and/or third parties for marketing purposes and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to privacy@multitracks.com or via mail at Designated Privacy Officer, Whole.org, c/o MultiTracks.com, LLC, 1500 Arrow Point Dr. Building VII Ste 701, Cedar Park, TX 78613. We will respond to one request per California customer each year, and we do not respond to requests made by means other than as set forth above.
The California Consumer Protection Act (CCPA) and the California Privacy Rights Act (CPRA)
If you are a California resident, you have the following rights under applicable California law in relation to your personal information, subject to certain exceptions:
Please note that if you request deletion of your Personal Information, we may deny your request or may retain certain elements of your Personal Information if it is necessary for us or our service providers to:
Any request you submit to us is subject to an identification and residency verification process (“Verifiable Consumer Request”) as permitted by the CCPA. We will not fulfill your request unless you have provided sufficient information that enables us to reasonably verify that you are the consumer about whom we collected the personal information on. To process requests about categories of information about you, we require that you provide at least two pieces of personal information that match the personal information we maintain about you. For example, if we collect your name, email and address, we may request you provide us with your name, email, zip code or other pieces of information that we can verify. These rights are also subject to various exclusions and exceptions under applicable laws.
In your request for deletion, specify what information you are requesting to be deleted or state that you are requesting all information we have collected or maintain about you be deleted. Please provide us with an email address to contact you at. If you do not have an email address, please provide either a telephone number and/or postal mailing address to contact you.
You may designate an authorized agent to make a request under the California Consumer Protection Act by providing the authorized agent with written permission to do so or when you have provided the authorized agent power of attorney pursuant to Probate Code sections 4000 to 4465.
We will require the authorized agent to submit proof that they have been authorized by you to act on their behalf, and, except in cases where you have provided the authorized agent power of attorney, we may require that you verify your identity with us. The authorized agent may submit a request to exercise these rights by emailing the letter of authorization or power of attorney to privacy@multitracks.com.
We have not sold any personal information to third parties for a business or commercial purpose in the preceding 12 months. We do not knowingly collect, sell or share the Personal Information of minors under 18 years of age.
We do not provide a mechanism for opting out of the sale or sharing of your Personal Information because we do not sell or share the personal information we collect. If we decide to sell or share Personal Information in the future, we will provide a notice of the right to opt-out in this Privacy Policy. We do not sell or share Personal Information collected during the time period during which a notice of opt-out is not posted.
We currently do not collect household data. If we receive a Right to Know or Right to Delete request submitted by all members of a household, we will individually respond to each request. We will not be able to comply with any request by a member of a household under the age of 13 as we do not collect personal information from any person under the age of 13.
We will respond to your request within 45 days after receipt of a Verifiable Consumer Request for a period covering 12 months and no more than twice in a twelve-month period. We reserve the right to extend the response time by an additional 45 days when reasonably necessary and provided consumer notification of the extension is made within the first 45 days.
You may exercise any of the rights described in this section by filling out and submitting this form yourself, by having your agent fill out and submit this form on your behalf or sending an email to: privacy@multitracks.com with “California Privacy Rights” as the subject line or mail us a letter to: Designated Privacy Officer, Whole.org, c/o MultiTracks.com, LLC, 1500 Arrow Point Dr. Building VII Ste 701, Cedar Park, TX 78613.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
We do not currently offer financial incentives or price or service differences online to consumers in exchange for the retention and/or sale of their information.
We may aggregate and/or de-identify your information so that the information no longer relates to you individually. Our use and disclosure of such aggregated or de-identified information is not subject to this Privacy Policy and may be disclosed to others without limitation and for any purpose.
We do not currently share information about you with third parties for those third parties' direct marketing purposes, but we may in the future elect to do so. California Civil Code § 1798.83 permits California residents who have supplied personal information (as defined in the law) to us to, under certain circumstances, request and obtain certain information regarding our disclosure, if any, of Personal Information to third parties for their direct marketing purposes. If this law applies to you, you may obtain the categories of Personal Information shared by us and the names and addresses of all third parties that received Personal Information for their direct marketing purposes from us during the immediately prior calendar year (e.g., requests made in 2026 will receive information about 2025 sharing activities). To make such a request, please provide sufficient information for us to determine if this applies to you, attest to the fact that you are a California resident and provide a current California address for our response. To make such a request (limit one request per year), please send an email to privacy@multitracks.com, with “California Privacy Rights” as the subject line or mail us a letter to our attention at Designated Privacy Officer, Whole.org, c/o MultiTracks.com, LLC, 1500 Arrow Point Dr. Building VII Ste 701, Cedar Park, TX 78613. You must include your full name, email address with which you registered on our Sites or to use our Services, and postal address in your request.
California consumers with disabilities may contact us by phone at 737-232-5518 or email us at privacy@multitracks.com for information on how to access this notice in an alternative format.
Our website and Mobile Apps use cookies and similar tracking technologies (collectively, “Cookies”) including pixels, tags, web beacons, and scripts. This section explains what Cookies we use, why we use them, and how you can control them.
What Are Cookies? Cookies are small data files placed on your device or computer when you visit our Sites. Some Cookies are placed by us directly; others are placed by third parties operating on our behalf (see the “Third-Party Service Providers” section above). Cookies may collect routing, addressing, signaling, or other identifying information about your electronic communications with our Sites.
California Law Notice: Our website uses tracking technologies that function as “pen registers” or “trap and trace devices” as defined under California Penal Code Section 638.51. These technologies capture and transmit routing, addressing, and signaling information about your electronic communications with our website. In compliance with the California Invasion of Privacy Act (California Penal Code 638.50-638.52), we request your affirmative, informed consent before placing non-essential Cookies or activating non-essential tracking technologies. We only install and use non-essential Cookies with your express consent, as required by California law.
1. Strictly Necessary Cookies. These Cookies are essential for our Website to function and cannot be disabled. They are set in response to actions made by you, such as logging into your account or setting your privacy preferences. These Cookies do not collect information for marketing purposes and do not require your consent. Examples include session authentication tokens and security cookies.
2. Functional / Preference Cookies. These Cookies allow our Website to remember choices you make (such as language, region, or display preferences) and provide enhanced, personalized features. If you do not allow these Cookies, some or all of these features may not function properly.
3. Analytics / Performance Cookies. These Cookies allow us to understand how visitors use our Website so we can measure and improve its performance, including through session recordings and heatmaps. We use Google Analytics and Microsoft Clarity for these purposes. If you do not allow these Cookies, we will not be able to monitor or improve the performance of our Website. We do not use advertising, targeting, or social media cookies, and we do not sell or share your personal information for cross-context behavioral advertising.
Google Analytics (Analytics / Performance Cookies): A service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Sites. Data collected includes IP addresses (anonymized where required by law), device information, browser type, operating system, browsing patterns, session data, and referring/exit pages. This information is transmitted to and processed by Google LLC. Google may use the collected data to contextualize and personalize the ads of its own advertising network. Cookie retention period: up to 2 years. You can opt-out of having your activity on our Sites available to Google Analytics by installing the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout. This add-on prevents the Google Analytics JavaScript (e.g., ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about web activity. For more information on the privacy practices of Google, please visit: https://www.google.com/intl/en/policies/privacy/
Microsoft Clarity (Analytics / Performance Cookies): A product-analytics and session-replay service offered by Microsoft that helps us understand how visitors interact with our Website through session recordings and heatmaps. Data collected includes your IP address, device and browser information, operating system, pages viewed, clicks, scrolling and mouse-movement, navigation and interaction events, and related timing data. This information is transmitted to and processed by Microsoft as our service provider, and only after you consent to non-essential Cookies. We use Clarity solely to measure and improve how our Website performs. Cookie retention period: up to 1 year. For information on Microsoft's privacy practices, please visit: privacy.microsoft.com/en-us/privacystatement.
Triple Whale (Analytics / Performance and Targeting / Advertising Cookies): A marketing analytics and attribution service we use to measure the effectiveness of, and to optimize, our advertising across channels such as Google Ads and Meta. Triple Whale uses cookies, pixels, and similar tracking technologies to correlate advertising interactions with activity on our Sites. The information transmitted to Triple Whale through this integration is limited to non-identifying technical identifiers (such as a userID or userAccessID) and related event data; we do not transmit your name, email address, or other directly identifying Personal Information through this integration. For more information on Triple Whale's privacy practices, please visit: https://www.triplewhale.com/pages/privacy-notice.
Social Login — Facebook Login and X Login (Social Login Cookies). Social Login is an optional authentication feature that allows you to log in to our Sites using your existing Facebook or X account. When you use Social Login, the applicable third-party platform (Meta Platforms, Inc. or X Corp.) may set a session cookie on your device to facilitate and authenticate your login session. Data transmitted to the applicable platform is limited to authentication event data and associated session identifiers; no independent browsing data is collected by us for transmission to these platforms through this feature. Cookie retention period: session-based (cookies are deleted when you end your browser session or log out). Use of Social Login is entirely optional; standard account registration and login are available at all times and are not affected by declining Social Login Cookies. For more information, see the privacy policies of Meta (https://www.facebook.com/about/privacy/) and X (https://x.com/en/privacy).
Cookie Choices and Consent. We use Cookies and similar technologies. We request your affirmative, informed consent before placing non-essential Cookies or activating non-essential analytics technologies (currently Google Analytics and Microsoft Clarity), and these technologies do not load until you click “Accept.”
Consent Mechanism: You can accept or decline non-essential Cookies, and change your choice at any time, by clicking [Cookie Preferences] in the footer of our Website. We present equal and symmetrical options to “Accept” or “Decline” non-essential Cookies, and we will not design our consent interface in a manner that makes it more difficult to decline Cookies than to accept them. Your consent selections will be stored for a period of 12 months, after which we may ask you to renew your preferences.
Strictly Necessary Cookies do not require your consent and cannot be disabled, as they are essential to the functioning of our Website. Your ability to access and use our Website will not be affected by declining non-essential Cookies.
Withdrawal of Consent: If you withdraw your consent to non-essential Cookies, we will stop using the relevant technologies going forward. However, please note that withdrawal of consent:
(i) will not affect the lawfulness of any processing based on consent before its withdrawal;
(ii) will not delete Cookies or other tracking technologies already stored on your device (you can remove those through your browser settings - visit http://www.allaboutcookies.org for instructions); and
(iii) will not require third parties to delete information already collected and shared prior to withdrawal, though we will make commercially reasonable efforts to request such deletion where feasible.
Opt-Out Preference Signals: To the extent required by applicable law, we will honor opt-out preference signals (such as the Global Privacy Control) transmitted by your browser as a valid request to opt out of any sale or sharing of your personal information. We do not currently sell or share your personal information; however, if we detect a Global Privacy Control signal from your browser, we will treat it as a request to opt out and will apply it to your device and/or browser.
Do Not Track: Some internet browsers incorporate a “Do Not Track” feature that signals to websites that you do not want your online activity tracked. Given that there is not a uniform way that browsers communicate the “Do Not Track” signal, we do not currently interpret, respond to, or alter our practices when we receive “Do Not Track” signals, except to the extent required by applicable law.
For a complete list of the third-party service providers who may place Cookies on our Website and their respective privacy policies, please see the “Third-Party Service Providers” section of this Privacy Policy.
Email Communications and Email Tracking: When we send you emails, we may use tracking pixels (small, often invisible image files) and tracked links to detect whether you have opened a message, when and how many times you opened it, which links you clicked, and related technical information such as your device type and approximate location. We use this information to measure the effectiveness of our communications, ensure deliverability, understand engagement, and personalize the content and offers we send you. We are disclosing these technologies to you expressly so that you are fully aware of them; we do not use hidden or undisclosed email tracking. Legal basis and consent (EEA, United Kingdom, Switzerland, and in particular France and Italy): Where required by applicable law, including Article 82 of the French Data Protection Act (Loi Informatique et Libertés) and Article 122 of the Italian Personal Data Protection Code, we place and read email tracking pixels and use tracked links only on the basis of your prior, freely given, specific, informed, and unambiguous consent under Article 6(1)(a) of the GDPR. We collect this consent separately from your consent to receive our emails, and we do not condition your ability to receive emails or use our Services on your agreement to email tracking. We maintain records of the consents we obtain. Strictly necessary and service messages: We do not require consent for technical storage or access that is strictly necessary to transmit a message or to deliver a service you have expressly requested. We endeavor not to embed non-essential open/click analytics tracking in purely transactional messages (such as receipts, download confirmations, and account notifications); where any tracking is included in such messages, we will disclose it and limit it to what is necessary for the reliable delivery of the message. Your choices – opting out of email tracking while continuing to receive emails: You may withdraw your consent to email tracking at any time, easily and free of charge, and doing so is as simple as giving consent. You can opt out of email open and click tracking without unsubscribing from our emails by adjusting your preferences in our email preference center [Email Preferences] or by contacting us at privacy@multitracks.com. If you opt out of tracking, you will continue to receive the emails you have subscribed to; only the tracking of your opens and clicks will stop going forward. Withdrawal of consent does not affect the lawfulness of any tracking carried out before its withdrawal. To reduce the risk of identifying you, where we use email tracking, we associate an unintelligible, non-sequential identifier with your email address and keep that correspondence in a separate internal layer of our email platform.
Colorado residents have the right to access, delete, correct, transfer, and opt-out of the sale of their Personal Information under applicable Colorado law. To exercise your rights, email us at privacy@multitracks.com with the subject line “Colorado Data Subject Right Request”. If we deny your request to exercise your rights in whole or in part, you may have 45 days from the date you receive our decision to appeal the decision. In such circumstances, you may contact us at privacy@multitracks.com with the subject “Colorado Data Privacy Request Appeal” to provide us with information about details about why you are appealing the decision. In the event you are not satisfied with our response, you may contact the Colorado Attorney General. In addition, If you are a Colorado resident as of July 1, 2023, you have the right to access, delete, correct, transfer, and opt-out of the sale of your Personal Information for the purposes of targeted advertising, sale to a third party for monetary gain, and/or for profiling in furtherance of decisions that produce legal or similarly significant effects concerning you or any other consumer.
You may authorize another person acting on your behalf to opt out of the processing of your Personal Information for any of the reasons set forth above, via a browser setting, browser extension, universal opt-out mechanism that meets the technical specifications established by the attorney general as of July 1, 2024, or global device setting.
Nevada residents have a right to submit a verified request directing a website operator to not make any “sale” of covered information collected about the consumer for monetary consideration to a person for such person to license or sell the information to additional persons, subject to certain exceptions. If you are a Nevada resident and you would like to opt-out of a future sale of your covered information, you can contact us at privacy@multitracks.com.
Canadian Anti-Spam Legislation (“CASL”)
This Section provides additional information regarding the use of Personal Information about Canadian residents and the process to be followed in order to send unsolicited electronic communications to them, and our responsibilities under CASL.
For the purposes of this section:
By submitting forms to us that provide your electronic address (including your email address, phone number, or messaging account such as WhatsApp), you are granting us express consent to send you CEMs via the electronic addresses you have provided. You may unsubscribe via the link found at the bottom of every electronic message or by contacting us at privacy@multitracks.com.
All partners, employees, contractors, vendors and any other person sending CEMs on behalf of us will ensure that all such CEMs contain:
Unsubscribe Requests: All unsubscribe requests will be managed within 10 days of receipt. Partners, employees, contractors, vendors and any other person sending CEMs on behalf of us will not send an unsubscribed party any further communications by electronic means.
When we plan to introduce significant changes to our privacy practices, we will notify Canadian-resident users and obtain their consent prior to the changes coming into effect. Significant changes include using Personal Information for a new purpose not anticipated originally or a new disclosure of personal information to a third party for a purpose other than processing that is integral to the delivery of a service.
Our Services may contain links to other sites that are not operated by us. If you click on a third-party link, you will be redirected to that third-party's site. We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
We do not knowingly collect personally identifiable information from anyone under the age of 13 (16 in the EEA). If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at privacy@multitracks.com. If we become aware that we have collected personal information from anyone under the age of 13 (16 in the EEA) without verification of parental consent, then we will take steps to remove that information from our servers.
We endeavor to incorporate commercially reasonable safeguards to help protect and secure your Personal Information. However, no data transmission over the internet, mobile networks, wireless transmission or electronic storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure the security of any information you transmit to us, and you use our Services and provide us with your information at your own risk.
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations, or for other essential purposes such as maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements. Please note that Personal Information processed by our third-party service providers - including customer support, project management, and artificial intelligence tool providers - may be subject to those providers' own data retention policies, which we do not control. We take reasonable steps to minimize the Personal Information shared with such platforms and to ensure that our data processing agreements with those providers include appropriate limitations on data retention and use. If you wish to request deletion of your Personal Information from our systems and, to the extent applicable, from the systems of our third-party service providers, please contact us at privacy@multitracks.com.
We may update our Privacy Policy from time to time. We will email you about the changes and when they will go into effect. Modifications to this Privacy Policy are effective when they are posted on this page and within the Mobile Apps. In the event material changes are made to this Privacy Policy you will be asked to renew your acceptance of this policy the next time you login to your account on our Sites. If required, we will obtain your consent before the changes go into effect.
To the extent any provision of this Privacy Policy is found by a competent tribunal to be invalid or unenforceable, such provision shall be severed to the extent necessary for the remainder to be valid and enforceable.
State-Specific Privacy Rights: Depending on your state of residence, you may have additional privacy rights. For detailed information about rights available to residents of California, Colorado, Nevada, Utah, and other states with comprehensive privacy laws, please see the “Notice to California, Nevada, and Utah residents" and related sections of this Privacy Policy.
If you have any questions about this Privacy Policy, please contact us:
Accessibility: If you need this Privacy Policy in an alternative format due to a disability, or if you need assistance submitting a privacy request, please contact us using the methods below and we will work with you to provide reasonable accommodations.
Verification Process: To protect your privacy and security, we may need to verify your identity before processing your request. We will request information such as your name, email address, and other identifying information to match against our records. You may designate an authorized agent to make a request on your behalf by providing written authorization.
By mail:
Designated Privacy Officer,
Whole.org, c/o MultiTracks.com, LLC,
1500 Arrow Point Dr. Building VII Ste 701,
Cedar Park, TX 78613, United States of America
For residents of the European Economic Area (EEA), United Kingdom, or Switzerland: You may also contact our Data Protection Officer at privacy@multitracks.com or lodge a complaint with your local supervisory authority.
EU and UK Representative: Where required under Article 27 of the EU GDPR and/or the UK GDPR, we have appointed a representative who may be contacted on matters relating to the processing of Personal Data of data subjects in the European Union and the United Kingdom. You may contact our representative, the Vice President of Operations at privacy@multitracks.com.
Effective Date: August 12, 2026 · Last Revised: August 12, 2026
